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Evaluating the potential of automated telephony systems in rural communities: Field assessment for project Lwazi of HLT Meraka

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dc.contributor.author Gumede, T
dc.contributor.author Plauche, M
dc.contributor.author Sharma, Ameeth
dc.date.accessioned 2008-11-13T10:38:10Z
dc.date.available 2008-11-13T10:38:10Z
dc.date.issued 2008-11
dc.identifier.citation Gumede, T, Plauche, M and Sharma, A. 2008. Evaluating the potential of automated telephony systems in rural communities: Field assessment for project Lwazi of HLT Meraka. Science real and relevant: 2nd CSIR Biennial Conference, CSIR International Convention Centre Pretoria, 17&18 November 2008, pp 8 en
dc.identifier.isbn 978-0-7988-5573-0 en
dc.identifier.uri http://hdl.handle.net/10204/2549
dc.description Science real and relevant: 2nd CSIR Biennial Conference, CSIR International Convention Centre Pretoria, 17&18 November 2008 en
dc.description.abstract The authors describe sociological fieldwork conducted in the autumn of 2008 in two rural communities of South Africa. Tshidilamalomo, in North West Province, and Kgautswane, in Limpopo Province. The goal of the fieldwork was to evaluate the potential role automated telephony services in the improving access to important government information and services. Our interviews, focus groups and surveys revealed that an automated telephony service could be greatly support current government efforts to effectively connect citizens to available services, provided such services are toll free, in local language, and with content relevant to the particular rural community en
dc.language.iso en en
dc.publisher CSIR en
dc.subject Rural communities en
dc.subject Information service en
dc.subject West Province en
dc.subject Limpopo Province en
dc.title Evaluating the potential of automated telephony systems in rural communities: Field assessment for project Lwazi of HLT Meraka en
dc.type Conference Presentation en
dc.identifier.apacitation Gumede, T., Plauche, M., & Sharma, A. (2008). Evaluating the potential of automated telephony systems in rural communities: Field assessment for project Lwazi of HLT Meraka. CSIR. http://hdl.handle.net/10204/2549 en_ZA
dc.identifier.chicagocitation Gumede, T, M Plauche, and Ameeth Sharma. "Evaluating the potential of automated telephony systems in rural communities: Field assessment for project Lwazi of HLT Meraka." (2008): http://hdl.handle.net/10204/2549 en_ZA
dc.identifier.vancouvercitation Gumede T, Plauche M, Sharma A, Evaluating the potential of automated telephony systems in rural communities: Field assessment for project Lwazi of HLT Meraka; CSIR; 2008. http://hdl.handle.net/10204/2549 . en_ZA
dc.identifier.ris TY - Conference Presentation AU - Gumede, T AU - Plauche, M AU - Sharma, Ameeth AB - The authors describe sociological fieldwork conducted in the autumn of 2008 in two rural communities of South Africa. Tshidilamalomo, in North West Province, and Kgautswane, in Limpopo Province. The goal of the fieldwork was to evaluate the potential role automated telephony services in the improving access to important government information and services. Our interviews, focus groups and surveys revealed that an automated telephony service could be greatly support current government efforts to effectively connect citizens to available services, provided such services are toll free, in local language, and with content relevant to the particular rural community DA - 2008-11 DB - ResearchSpace DP - CSIR KW - Rural communities KW - Information service KW - West Province KW - Limpopo Province LK - https://researchspace.csir.co.za PY - 2008 SM - 978-0-7988-5573-0 T1 - Evaluating the potential of automated telephony systems in rural communities: Field assessment for project Lwazi of HLT Meraka TI - Evaluating the potential of automated telephony systems in rural communities: Field assessment for project Lwazi of HLT Meraka UR - http://hdl.handle.net/10204/2549 ER - en_ZA


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