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The role of industrial engineering in public service delivery

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dc.contributor.author Van Heerden, Quintin
dc.contributor.author Van Heerden, M
dc.date.accessioned 2018-02-21T08:31:18Z
dc.date.available 2018-02-21T08:31:18Z
dc.date.issued 2017-10
dc.identifier.citation Van Heerden, Q. and Van Heerden, M. 2017. The role of industrial engineering in public service delivery. 28th SAIIE Annual Conference, 25-27 October 2017, Riverside Sun, South Africa en_US
dc.identifier.isbn 978-1-86822-684-9
dc.identifier.uri https://www.saiie.co.za/saiie28
dc.identifier.uri http://hdl.handle.net/10204/10052
dc.description Paper presented at the 28th SAIIE Annual Conference, 25-27 October 2017, Riverside Sun, South Africa en_US
dc.description.abstract Government institutions exercise public administration and the delivery of public services takes place at all three spheres of government. Section 195 of the Constitution of the Republic of South Africa, 1996, requires that government service delivery must comply with certain democratic values and principles in order to be effective and efficient. This article attempts to describe what public administration and public service delivery encompass, as well as how Industrial Engineering can be part of and enhance these. The contribution of this article is twofold. Firstly, to reflect how Industrial Engineering can benefit the public sector. Secondly, to explain various untapped opportunities that are available to Industrial Engineers to apply and implement their skills to the advantage of the public sector. en_US
dc.language.iso en en_US
dc.relation.ispartofseries Worklist;20247
dc.subject Industrial engineering en_US
dc.subject Public service delivery en_US
dc.subject Public administration en_US
dc.subject Management en_US
dc.title The role of industrial engineering in public service delivery en_US
dc.type Conference Presentation en_US
dc.identifier.apacitation Van Heerden, Q., & Van Heerden, M. (2017). The role of industrial engineering in public service delivery. http://hdl.handle.net/10204/10052 en_ZA
dc.identifier.chicagocitation Van Heerden, Quintin, and M Van Heerden. "The role of industrial engineering in public service delivery." (2017): http://hdl.handle.net/10204/10052 en_ZA
dc.identifier.vancouvercitation Van Heerden Q, Van Heerden M, The role of industrial engineering in public service delivery; 2017. http://hdl.handle.net/10204/10052 . en_ZA
dc.identifier.ris TY - Conference Presentation AU - Van Heerden, Quintin AU - Van Heerden, M AB - Government institutions exercise public administration and the delivery of public services takes place at all three spheres of government. Section 195 of the Constitution of the Republic of South Africa, 1996, requires that government service delivery must comply with certain democratic values and principles in order to be effective and efficient. This article attempts to describe what public administration and public service delivery encompass, as well as how Industrial Engineering can be part of and enhance these. The contribution of this article is twofold. Firstly, to reflect how Industrial Engineering can benefit the public sector. Secondly, to explain various untapped opportunities that are available to Industrial Engineers to apply and implement their skills to the advantage of the public sector. DA - 2017-10 DB - ResearchSpace DP - CSIR KW - Industrial engineering KW - Public service delivery KW - Public administration KW - Management LK - https://researchspace.csir.co.za PY - 2017 SM - 978-1-86822-684-9 T1 - The role of industrial engineering in public service delivery TI - The role of industrial engineering in public service delivery UR - http://hdl.handle.net/10204/10052 ER - en_ZA


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