Simulating the implementation of the administrative justice act with ThinkLets and GroupSystems: a comparative analysis from three field studies

Abstract

Presented in this paper are the results of three simulation exercises performed as part of a series of field studies whose object is the implementation of the Promotion of Administrative Justice Act. The unit of analysis of the study is the process facilitation, which in the context of the field studies and the research design, took the form of AJA awareness raising workshops and the use of a Group Support System (GSS) tool. The notion of a thinkLet was used as a basis for conducting the simulation exercises using Group Systems. Each workshop, which included the GroupSystems simulation exercise, was treated as a single case. These guidelines are effectively used throughout the conduct of this study and to analyse the results of the simulations. The results presented here constitute a one year milestone in a longitudinal project led by the second author